This web site is owned and operated by Sanctuary Pet Urns. Your privacy is important to us. We will take every measure possible to ensure that all personal information is kept private. If you have any questions, concerns, or complaints about our Privacy Policy, please contact us.
Collection of Information
Sanctuary Pet Urns only collects the information through the website that you provide us with, and only for the purposes of making business connections initiated by you. The information may be collected through email correspondence, telephone conversations, or filling our of forms on our website. Again, this information is only collected voluntarily when you provide us with information about yourself, your business, or organization for the purposes of doing business with us. The accuracy and content collected is solely contingent upon what you choose to provide to us.
Information gathering
The information gathered from website visitors and customers helps us to personalize and improve the online shopping experience at Sanctuary Pet Urns. We gather:
Information you provide: We store any information you input on our website. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.
Analytic information: We receive information about your browser and your interactions with our website whenever you visit the Sanctuary Pet Urns website. Such information is not stored by us. It used for website analytic purposes to improve the online store.
Cookies: We use cookies to make your account access and return visits to our website seamless.
Information sharing
We do not tolerate the sharing of private information of our customers. We do not share your information with any third parties.
Your Account
Sanctuary Pet Urns gives you access to information about your online account only, for the limited purpose of viewing and updating that information. You can view your recent orders and edit contact and address details. When managing their account and ordering from our online store, customers are expected to apply their own security measures regarding their passwords, browser history, and shared computer usage. If you notice any strange behavior or discrepancies in your account, please let us know as soon as possible and we will do what we can to resolve the issue promptly.
Payment Information
We do not store any payment information that you enter on our website. The secure checkout process is handled by our payment processor and is bound by their security and privacy policy. The credit card number that you enter is transmitted directly to our payment processor and is never saved or stored at our end.
Usage of Information
The information collected by Sanctuary Pet Urns will be used solely for the purposes of carrying on ordinary business conduct, as requested and authorized by you, as indicated above. We will not send or deliver any unsolicited communications or communications outside of the reasonably prudent conduct of a business relationship. The information we collect will be used to create customer profiles for our records only, to be used during the course of our business dealings. We do not disclose, reveal, share or otherwise disseminate any personally identifiable details about yourself or your business or organization to any third parties. We will only do so if required to do so by law or within the course of legal undertakings.
Data Security
Sanctuary Pet Urns is committed to the security of your personal information that we may collect online or offline. We have taken reasonable precautions to protect this personal information from loss, misuse, or alteration. Any third parties who may have roles in managing such information on behalf of our company are also committed to the same principles.
Sanctuary Pet Urns protects customer information both online and off-line. The transmission of your payment information on our web site is encrypted and protected using Secure Sockets Layer (SSL). Stored customer information is kept in a secure environment where access is restricted to employees who need the information to perform a specific task.
Monitoring Web Site Traffic
Like most web servers on the Internet, our hosting servers maintain access logs that record web browser activity. These logs associate an Internet Protocol (IP) address with each request for content from the servers. Often, this IP address is the address assigned to a visitor’s personal computer. (The IP address may be temporarily or permanently assigned to an individual computer by an Internet Service Provider or by a business’s own network administrators). Alternatively, this IP address may represent the network gateway of an Internet Service Provider or business network, rather than an individual computer. Server logs, including these IP addresses, are used by Sanctuary Pet Urns to analyze web traffic Data from these logs help us to understand what information and services are of most interest to visitors in order for us to market ourselves as beneficially as possible. In the case of abuse of our web site, we may report the IP address of a suspected abused to the appropriate law enforcement authorities.
Use of Cookies
Our web hosting servers are able to use “cookie” technology to keep track of the browsers with which they are communicating. During a cookie transaction, a web server will and a browser data prescribed by the web site. The browser will return that data with its next request for content from the web site. Using this technology, it is possible for an application running on a web server to distinguish one web browser’s activity from another. The Sanctuary Pet Urns web site will make use of such cookies when required to identify ongoing sessions with individual online visitors. This includes associating a particular visitor with his or her own “Shopping Cart”, allowing online purchases, and providing customized content and user-interface features to visitors who have specifically requested such services.
Links to Other Web Sites
This web site may contain links to other web sites. We are not responsible for the privacy practices of those other sites, nor do we endorse the materials presented there. We encourage all visitors to review each site’s privacy policy upon arrival and before disclosing any personally identifiable information.
Acceptance
By accessing any of the pages within the Sanctuary Pet Urns web site, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our web site. Also, your continued use of our site following the posting of changes to these terms will mean that you accept those changes. Where the information you are providing to us is sensitive, your consent must be expressed. The manner in which your consent is granted may vary depending on the sensitivity of the information that you are providing to us. Where the information is less sensitive, implied consent will be considered appropriate.
Notices
Any dispute over the privacy of this website is subject to this Privacy Policy and the laws in Quebec and Canada. If you have any concern about your privacy, please contact us.
This Privacy Policy is subject to change without notice. This current Privacy Policy is applicable to all current customer and website visitor information and is currently being upheld.